The Capacity Crisis series covered what happens when a small integrator has too much work and not enough hours. We talked about project awards colliding with active delivery, field pulls stalling ever
Over the last while I've written about the gap between what gets quoted, what gets built, and what gets validated on automation projects. A lot of people recognized that gap — some have lived it more
Every small integrator I know has lived through this exact week: the one where everything lands at once. A project gets awarded the same week a startup runs long. Documentation piles up while three pr
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